Terms of service

Welcome to Villa Oud! By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully before making a purchase or using any of our services.

1. General Information

Villa Oud is a premium perfume brand based in Riyadh, Saudi Arabia. We offer high-quality fragrances and related products through our website. These Terms and Conditions govern your use of our website and the purchase of products from Villa Oud.

2. Products and Services

Villa Oud offers a variety of perfumes and related products. We strive to provide accurate product descriptions, images, and details. However, we cannot guarantee that the product images on the website exactly reflect the actual product, as colors and appearances may vary depending on your monitor settings.

3. Orders and Payments

When placing an order, you agree to provide accurate and complete information. All orders are subject to availability and our acceptance. Payments must be made through the available payment methods on our website. We accept secure payment options and protect your payment information according to industry standards.

4. Shipping and Delivery

Villa Oud offers shipping to various regions. Delivery times and charges vary depending on your location. Once an order has been placed and processed, we will notify you with tracking information for your delivery.

5. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, please contact us within a specified period (usually 10 days from delivery) to request a return or refund. Conditions apply, and items must be unused, in their original packaging.

6. Privacy and Security

Your privacy is important to us. We take reasonable measures to protect your personal information. Please refer to our Privacy Policy for more information on how we collect, use, and safeguard your data.

7. Prohibited Use

You agree not to use our website for any unlawful or prohibited activities. This includes, but is not limited to, fraud, hacking, or transmitting harmful content.

8. Limitation of Liability

Villa Oud is not responsible for any damages, losses, or claims arising from your use of the website or the products purchased. We are not liable for any indirect, incidental, or consequential damages.

9. Changes to Terms and Conditions

Villa Oud reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes your acceptance of these changes.

10. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us:

  • Address: Al-Deira Dirah, Riyadh, Saudi Arabia
  • Email: info@villaoud.shop